This guide is a practical walkthrough of First Run Wizard in eM Client for UK users. Whether you are running eM Client on a Windows or Mac desktop for a UK business mailbox — Axigen via smartxhosting.uk, Google Workspace, Microsoft 365, or a self-hosted Plesk mailbox — the steps below apply. All eM Client Pro and Business features referenced here are available on licences purchased from smartxhosting.uk/email-client.
What Is the First Run Wizard? · Step-by-Step Walkthrough · Adding Your First Email Account · Importing from Another Email Client · Skipping the Wizard · FAQ
The eM Client first-run wizard walks new users through:
This section covers the practical aspects of first run wizard in eM Client for UK users.
The feature is accessible from the main eM Client interface — typically via Menu → Settings or a dedicated toolbar button. Behaviour is consistent across Windows and macOS; minor visual differences exist but the underlying logic is identical. For UK SMEs using business mailboxes from smartxhosting.uk, this works with Axigen IMAP and CalDAV/CardDAV out of the box.
When integrating with UK compliance requirements, consider whether any data processed here falls under UK GDPR — if so, include it in your data inventory and retention schedule. For licences with UK VAT invoicing, see smartxhosting.uk/email-client.
eM Client’s AI features (Pro/Business licences) help with common e-mail tasks:
UK GDPR caveat: if prompts contain personal data, AI processing typically sends text to OpenAI APIs. Review your data-processing inventory and avoid including identifiable customer data in AI prompts.
eM Client provides bulk import/export via File menu:
UK SMEs migrating from legacy Outlook setups should export a PST backup first before running the migration — gives a rollback path.
The eM Client first-run wizard walks new users through:
Q: Do I need a paid licence to use first run wizard?
A: eM Client Free allows two accounts and basic functionality. Pro and Business licences unlock unlimited accounts and advanced features. Licences from smartxhosting.uk/email-client include UK VAT invoices and UK-business-hours support.
Q: Does this work with smartxhosting.uk business mailboxes?
A: Yes. eM Client supports Axigen IMAP/SMTP used by smartxhosting.uk business e-mail. Auto-setup usually detects the correct server settings.
Q: Is this feature available on macOS as well as Windows?
A: Yes — eM Client is cross-platform. Feature parity is close; minor interface differences exist, but the steps above apply to both.
Q: Is my data processed under UK GDPR?
A: eM Client stores data locally on your device. Any mail server communication follows your mail provider’s policies. For UK SMEs using smartxhosting.uk business mailboxes, data is processed in EU-located servers consistent with UK GDPR.
Q: Can I use this on multiple devices?
A: eM Client Pro licences cover one user across multiple devices (desktop + laptop). Business licences scale by seat. Sync happens through your mail server (IMAP/Exchange), not through eM Client itself.
Q: How do I buy a licence for my UK business?
A: Order from smartxhosting.uk/email-client — Pro (per device), Business (per user, central admin), or team packs. GBP billing, UK VAT invoice, instant activation.