Help Centre › eM Client › Managing Multiple Email Accounts in eM Client
This guide is a practical walkthrough of Managing Multiple Email Accounts in eM Client for UK users. Whether you are running eM Client on a Windows or Mac desktop for a UK business mailbox — Axigen via smartxhosting.uk, Google Workspace, Microsoft 365, or a self-hosted Plesk mailbox — the steps below apply. All eM Client Pro and Business features referenced here are available on licences purchased from smartxhosting.uk/email-client.
Why Manage Multiple Accounts in One App? · Which Account Types Does eM Client Support? · How to Add an Email Account — Step by Step · Organising Your Accounts · Setting a Default Sending Account · Removing or Temporarily Disabling an Account · Tips and Best Practices · FAQ
Reasons this matters for UK users:
- Save time — a single workflow in eM Client replaces repeated manual handling in a mixed stack of tools.
- Consistency — the same feature works the same across Windows and macOS, so a UK team sees the same interface.
- Reliability — eM Client’s synchronisation model keeps data aligned between device and server, so a change on one appears everywhere.
- UK GDPR comfort — combined with a UK-based mailbox (for example smartxhosting.uk Axigen), data flows stay within UK or EU infrastructure.
- Control — unlike webmail, your mail lives locally on a device you own, backed up and searchable offline.
eM Client supports all major standards used by UK mailbox providers:
- IMAP / SMTP — standard open protocols; works with Axigen (smartxhosting.uk), Fastmail, Zoho, self-hosted Postfix/Dovecot.
- POP3 — for providers without IMAP; downloads mail locally rather than syncing.
- Microsoft Exchange — direct EAS/EWS/Graph support; works with Microsoft 365 and on-premises Exchange.
- Google Workspace — Gmail via OAuth with two-factor authentication.
- iCloud — Apple iCloud mail via app-specific password.
- CalDAV / CardDAV — for calendars and contacts on any standards-compliant server.
For a UK business on smartxhosting.uk, the Axigen back-end is fully IMAP/CalDAV/CardDAV standard and works with eM Client out of the box.
- Open eM Client and navigate to the relevant area (Menu → Settings or the feature’s dedicated pane).
- Follow the built-in wizard or configuration dialogue for managing multiple email accounts.
- Enter the settings required (server addresses, credentials, preferences) — auto-detection handles most providers.
- Test the configuration with a simple send or sync to confirm it works end-to-end.
- Save changes. eM Client applies settings immediately; no restart is needed for most options.
- For UK business mailboxes from smartxhosting.uk, server settings auto-configure via autodiscover in most cases.
Effective day-to-day management of this feature in eM Client:
- Use colour categories and labels to distinguish contexts (personal, business, clients).
- Keep a consistent naming convention across folders, accounts and items.
- Schedule regular review (weekly or monthly) to archive stale items and keep the active set focused.
- Use keyboard shortcuts for repetitive operations — see our Keyboard shortcuts guide.
- For UK business teams, document any shared conventions (category names, folder structure) so new joiners pick them up quickly.
Configure the default in Menu → Settings:
- Go to Accounts → pick the account you want as default.
- Use the Set as default button or equivalent.
- Save. New mail composition will use that account unless you explicitly switch.
For UK freelancers with both personal and business mailboxes, setting the business account as default prevents accidental sends from personal e-mail.
Safely remove or disable:
- Menu → Settings → Accounts.
- Select the account or item to remove.
- Click Remove (deletes from eM Client) or Disable (keeps the account but stops sync).
- Confirm the action. Local data stays on the server if the account is IMAP; POP3 accounts may have locally-stored mail you want to preserve first via export.
¶ Tips and Best Practices
- Keep eM Client updated — Help → Check for Updates — to get the latest fixes and features.
- Back up your database regularly (File → Backup) so settings and mail are recoverable.
- Use a professional e-mail address on your own domain (for example
[email protected]) for better deliverability than free mail.
- Under UK GDPR, if you process customer data through eM Client, include it in your data-processing inventory and back it up.
- For teams, standardise settings and signatures across devices by exporting a settings file and sharing it with staff.
eM Client licences for UK businessesBuy eM Client Pro, Business or a team licence pack from
smartxhosting.uk/email-client — UK VAT invoices, GBP billing, lifetime and subscription options, supported in UK business hours.
Q: Do I need a paid licence to use managing multiple email accounts?
A: eM Client Free allows two accounts and basic functionality. Pro and Business licences unlock unlimited accounts and advanced features. Licences from smartxhosting.uk/email-client include UK VAT invoices and UK-business-hours support.
Q: Does this work with smartxhosting.uk business mailboxes?
A: Yes. eM Client supports Axigen IMAP/SMTP used by smartxhosting.uk business e-mail. Auto-setup usually detects the correct server settings.
Q: Is this feature available on macOS as well as Windows?
A: Yes — eM Client is cross-platform. Feature parity is close; minor interface differences exist, but the steps above apply to both.
Q: Is my data processed under UK GDPR?
A: eM Client stores data locally on your device. Any mail server communication follows your mail provider’s policies. For UK SMEs using smartxhosting.uk business mailboxes, data is processed in EU-located servers consistent with UK GDPR.
Q: Can I use this on multiple devices?
A: eM Client Pro licences cover one user across multiple devices (desktop + laptop). Business licences scale by seat. Sync happens through your mail server (IMAP/Exchange), not through eM Client itself.
Q: How do I buy a licence for my UK business?
A: Order from smartxhosting.uk/email-client — Pro (per device), Business (per user, central admin), or team packs. GBP billing, UK VAT invoice, instant activation.