This tutorial is your first 15 minutes with SmartXHosting mobile webmail — from first sign-in to sending your first message, to installing it as a home-screen app. If you are opening your SmartXHosting mailbox on a phone for the first time, start here.
Mobile webmail is a full email client that runs in your phone's browser. No installation required, no App Store download, no Google Play. You sign in at a URL and your mailbox appears — inbox, contacts, calendar (on supported plans), and every folder you have created.
Behind the scenes it talks to the same Axigen mail platform that powers SmartXHosting's desktop webmail and IMAP, so anything you do on your phone is reflected instantly on your laptop and vice versa.
| Platform | Minimum | Recommended |
|---|---|---|
| iPhone (iOS) | iOS 15 | iOS 17 or later |
| iPad (iPadOS) | iPadOS 15 | iPadOS 17 or later |
| Android | Android 10, Chrome 100 | Android 13+, Chrome 120+ |
| Chromebooks | Chrome OS 100 | Current Chrome OS |
Older devices may partially work but some interactive elements (swipe gestures, PWA install) may not. Security features like WebAuthn for passkeys require a recent OS.
webmail.yourdomain.co.uk).The server detects your mobile device and serves the mobile-optimised layout. If you accidentally land on the desktop version, append /m to the URL to force mobile mode.
After sign-in, you land on the Inbox. Key elements:
Tap the menu icon to see Drafts, Sent, Trash, Spam, Contacts, and Settings.
The message lands in the recipient's inbox usually within 1-3 seconds. A copy is filed in your Sent folder automatically.
Mobile webmail is a Progressive Web App (PWA). Installing it gives you a home-screen icon that opens without browser chrome, making it feel like a native app.
On iPhone / iPad:
On Android:
The PWA launches like a native app, with its own icon and task-switcher card. It does not consume as much storage as a native app because it shares the browser engine.
On Android Chrome, webmail can push new-mail notifications. To enable:
On iPhone Safari, web push notifications are supported from iOS 16.4 onwards, only for PWAs (not regular browser tabs). So install mobile webmail as a PWA first, then enable notifications from within the PWA.
Once comfortable with mobile webmail, explore:
Q: Do I need to download anything from the App Store?
A: No. Mobile webmail runs entirely in the browser. The PWA install is optional and does not use the App Store or Play Store.
Q: What if I lose my phone?
A: Sign in to webmail on another device and sign out all sessions via Settings › Security › Active sessions › Sign out everywhere. Then change your password. Also lock the lost phone via your provider's tracker.
Q: Does mobile webmail work without internet?
A: Partially, as a PWA with cached recent messages. Composing works offline and queues messages to send when connectivity returns.
Q: Can multiple family members share mobile webmail on one phone?
A: Yes. Sign out when switching accounts. Or use separate browser profiles in Chrome for seamless switching without re-typing credentials.
Q: How much mobile data does it use?
A: Light use (checking inbox 5-10 times a day, reading a dozen messages): under 20 MB per month. Heavy use with image loading: 100-200 MB per month. Well within any UK mobile data plan.