This guide is a practical walkthrough of Contact Categories in eM Client for UK users. Whether you are running eM Client on a Windows or Mac desktop for a UK business mailbox — Axigen via smartxhosting.uk, Google Workspace, Microsoft 365, or a self-hosted Plesk mailbox — the steps below apply. All eM Client Pro and Business features referenced here are available on licences purchased from smartxhosting.uk/email-client.
What Are Contact Categories? · How to Assign Categories to Contacts — Step by Step · Creating Custom Categories · Filtering Contacts by Category · Categories vs Contact Groups · Practical Category Scheme for UK Businesses · FAQ
eM Client manages contacts via CardDAV or local address books:
This section covers the practical aspects of contact categories in eM Client for UK users.
The feature is accessible from the main eM Client interface — typically via Menu → Settings or a dedicated toolbar button. Behaviour is consistent across Windows and macOS; minor visual differences exist but the underlying logic is identical. For UK SMEs using business mailboxes from smartxhosting.uk, this works with Axigen IMAP and CalDAV/CardDAV out of the box.
When integrating with UK compliance requirements, consider whether any data processed here falls under UK GDPR — if so, include it in your data inventory and retention schedule. For licences with UK VAT invoicing, see smartxhosting.uk/email-client.
eM Client manages contacts via CardDAV or local address books:
eM Client manages contacts via CardDAV or local address books:
This section covers the practical aspects of contact categories in eM Client for UK users.
The feature is accessible from the main eM Client interface — typically via Menu → Settings or a dedicated toolbar button. Behaviour is consistent across Windows and macOS; minor visual differences exist but the underlying logic is identical. For UK SMEs using business mailboxes from smartxhosting.uk, this works with Axigen IMAP and CalDAV/CardDAV out of the box.
When integrating with UK compliance requirements, consider whether any data processed here falls under UK GDPR — if so, include it in your data inventory and retention schedule. For licences with UK VAT invoicing, see smartxhosting.uk/email-client.
Q: Do I need a paid licence to use contact categories?
A: eM Client Free allows two accounts and basic functionality. Pro and Business licences unlock unlimited accounts and advanced features. Licences from smartxhosting.uk/email-client include UK VAT invoices and UK-business-hours support.
Q: Does this work with smartxhosting.uk business mailboxes?
A: Yes. eM Client supports Axigen IMAP/SMTP used by smartxhosting.uk business e-mail. Auto-setup usually detects the correct server settings.
Q: Is this feature available on macOS as well as Windows?
A: Yes — eM Client is cross-platform. Feature parity is close; minor interface differences exist, but the steps above apply to both.
Q: Is my data processed under UK GDPR?
A: eM Client stores data locally on your device. Any mail server communication follows your mail provider’s policies. For UK SMEs using smartxhosting.uk business mailboxes, data is processed in EU-located servers consistent with UK GDPR.
Q: Can I use this on multiple devices?
A: eM Client Pro licences cover one user across multiple devices (desktop + laptop). Business licences scale by seat. Sync happens through your mail server (IMAP/Exchange), not through eM Client itself.
Q: How do I buy a licence for my UK business?
A: Order from smartxhosting.uk/email-client — Pro (per device), Business (per user, central admin), or team packs. GBP billing, UK VAT invoice, instant activation.